Best Visitor Replays (Heatmap) apps for Shopify (free and paid)

Wouldn't you want to know...? Of course you WOULD want to know what your awesome visitors were doing on your equally awesome Shopify Store, where they got stuck, what were they touching with trembling hands, what pages they visited! Fortunatelly there ARE several best Visitor Replays Shopify Apps that do exactly this and more.

These top Visitor Replays, or Journey Shopify Apps if you will, show you real recordings of your visitors on your store, to make informed decisions that improve your conversion rate. Several of these best Visitor Tracking Shopify Apps can even show you what they are doing in real time, so that you could contact them if they get stuck or seem somehow lost in your intricate and complex Shopify store.

These apps show you the heatmap of your store, so you can make VERY informed decisions on what you need to tweak, modify or add.

  • These apps for Visitor Replays in Shopify stores are very easy to read and understand (visual). See why your landing page isn't converting, when are your potential clients leaving and why and take the necessary measures;
  • See what happened before and after the clicks with full session recordings. Understand how visitors navigate your Website, if and when they visit the "About us", "Contact us" or "Shipping" pages and how much time to they spend there, for example;
  • This really helps you to know all the right changes to make in order to keep your clients happy and to buy from your Shopify Store.

We've hand picked the best Visitor Replays Shopify Apps to heatmap your site efficiently and make the necessary adjustment. Let the conversions increase!

Table of Contents

  1. VITALS | 40+ apps in one
  2. Replay Live Session Recordings by CartKit
  3. Popcorn Replay Customer Visits by Conversion Bear
  4. Lucky Orange Heatmaps & Replay by Lucky Orange LLC
  5. Hotjar Install (Unofficial) by Dualsided
  6. StoreView by optymyze
  7. Yandex.Metrica Analytics by Simtech Development Ltd.
  8. Logify by Tabgraf.com
  9. Reactflow Recordings & Heatmap
  10. Shopcam by Cohub, Inc.
  11. Hindsight by Eastside Co

VITALS | 40+ apps in one

  5.0 (1226 reviews)

VITALS is a must have Shopify app that, as the title suggests, gives you access to over 40 great applications that offer your store all you need in order to sell more and better, while offering a great experience to your happy shoppers. VITALS offers over 40 apps at the low price of $29.99/month, with 30 days free trial. Based on the 1,000+ reviews and the crystal-clear 5.0 overall rating, the support team is stellar, answering most of the time in MINUTES rather than days, and solving a large variety of problems the store managers may face. 

A newly added app in VITALS, the Visitor Replays, is a terrific way to see what works and what not in your store. This Shopify app allows you to see what visitors are doing in your store, by following them LIVE or, later on, recordings of their activity.

This way you are able to see the heatmap of your store, see wether several pages are not as visited as you'd like and if, worse, your potential client gets stuck on a page and doesn't carry on with the order.

You can make very informed decisions based on the data provided by this VITALS Visitor Replays app, in a very easy to read manner.

Main Features

  • See exactly what's the "roadmap" of your clients in your store. Check them LIVE or recorded - whatever suits your needs;
  • Take actions according to REAL data. Solve the pages where your clients are stuck, improve them all!
  • See a detailed heatmap of the store. Where do your clients read more carefully? Do they seem confused in your Shopify Store? See al this, fast and easy;
  • Easy to install and to follow.

Replay Live Session Recordings by CartKit

  4.8 (2046 reviews)

Ever wondered why so many of your store visitors don't actually convert? Better Replay Shopify App takes the guesswork out with live session recordings of each visitor on your store. This means a quick and easy way to see what visitors are looking at and how long they're onsite. Basically, it allows you to see your store through the eyes of your visitors.

Simply install the app and start watching visitor sessions on your store. This is where you see what visitors really do on your website and where they get confused or stuck. Better Replay’s Heatmap alternative helps your team make data-informed decisions to improve your Shopify store and boost your conversions over time.

Replay Live Sessions Recording is 100% free and records up to 5,000 sessions per month. This should be sufficient for the majority of stores.

The app allows you to see the browser, session length, location, and timestamp for each session alongside the session recording. This app provides great insight into customer behavior so you can analyze and focus on what is important, or eliminate elements that are not working and costing you time and money.


Popcorn Replay Customer Visits by Conversion Bear

  5.0 (116 reviews)

Experience your store through the eyes of your customers with Replay Bear Shopify app.

When examining your buyer journey through numbers only, you are likely to overlook crucial store experience pitfalls. When it comes to your buyers - don’t stay in the dark. Now you can experience your store through the eyes of your customers. Shopify Stores use Replay Bear Session Recordings to assess what's working, repair what isn't and evaluate new ideas.

Session recordings help you focus on the things that are important, and eliminate elements that are less effective or harmful - saving you both time and money. Track every session Tracking your customers’ clicks, taps and mouse movements makes it easy to identify usability issues on the fly. Use this information to discover problems in your add to cart and checkout flows, and solve them early on. Dedicated for e-commerce only! 


Lucky Orange Heatmaps & Replay by Lucky Orange LLC

  4.7 (539 reviews)

Lucky Orange Heatmap & Replays lets you see why you don't convert as you should. Spend less time guessing with this real-time Dynamic Heatmaps & Recordings; it’s like a DVR for your Shopify store. The resulting insights are easy to use - know the right changes to make to stop visitor abandonment - no PhD in analytics required. User-friendly Polls and Chat let you connect with visitors to turn them into happy customers.

Digitally watch over the shoulders of your visitors and customers as they navigate through your Shopify store. See exactly what they are seeing; watch as they click and move through the checkout process with the User Recordings and Dynamic Heatmaps.


Hotjar Install (Unofficial) by Dualsided

  4.5 (73 reviews)

Hotjar Install (Unofficial) is a Shopify app that helps you understand what users want, care about and actually DO on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. It is basically writing a heat map on your gorgeous store.

See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site. By seeing your visitor’s clicks, taps and mouse movements you can identify usability issues on the fly and issues they encounter.

Get to know your audience better – Build your own responsive surveys using an easy editor. Collect responses in real-time from any device. Distribute your surveys using web links, emails or invite your visitors just before they abandon your site to uncover their objections or concerns.


StoreView by optymyze

  4.8 (87 reviews)

StoreView Shopify heatmap App presents you with a live activity feed of everything that happens on your store. You are able to see all the cart changes, checkouts and orders that happen on your store - everything in real-time, so that you can take instant action (like Live Chat, for example).

This Shopify App can send you daily reports in your inbox that show a nice breakdown of all the activity that took place on your store, so you can take measures. You're also provided with an analysis of the customer's behaviour, so you can see a comprehensive conversion funnel graph that will help you see exactly how users are behaving on your store.


Yandex.Metrica Analytics by Simtech Development Ltd.

  4.4 (34 reviews)

Yandex.Metrica Analytics Shopify App has multiple purposes, like real-time traffic, performance analytics and session replays. Yandex.Metrica records all sessions and you can see how users navigate - every mouse movement, keystroke and click on your beautiful Shopify store. Identify roadblocks on the way to purchase, see the intent behind clicks, and get insights on how to improve the user experience.

Yandex also allows you to count ROI (Return on Investment) from your marketing activities. Measure key interactions and track conversion funnels and automate CPO calculation and then get detailed reports.


Logify by Tabgraf.com

Record your shop's activities with Logify Shopify app. This app records your shop's activities related to cart, checkout, order, refund, fulfilment, inventory, product, customer and many more.

Basically the logs have been categorized into 3 types. Admin Logs - Includes activities related to cart, checkout, order, refund, fulfilment, inventory, product, customer etc. Assets and Theme Logs - These logs are related to assets and files in your themes; Important Event Logs - Some important events happening across your store Staff Logs - Records your staff's activities related to products, customers, inventories, orders, themes etc.

Logs include author's name making it easier to know which employee doing what in your store. How Logify works ? When an event happens in your shop, e.g somebody made a checkout, the activity is recorded by our app automatically and almost instantly. You can view all those records anytime at Apps --> Activity Logs Features Record each event happening across your store. Never miss an update. Track who change what in assets and themes Ability to search and filter the logs by date an other parameters Predict customer's behavior by observing their activities


Reactflow Recordings & Heatmap

  2.0 (1 reviews)

Reactflow Recordings & Heatmap is a starter Shopify App with only one reviews at the time of this writing, that may help you in understanding why your potential customers are exiting your gorgeous store without buying. Just like a Surveilance Camera in a physical shop, you can record and playback your visitor's activity in your website. Mouse movements, Clicks and Scrolls, they're all recorded.

When a visitor comes to your Shopify website, they will be bombarded with a lot of buttons, menus, and links to click and you want them to click on purchase links more than all other links.

Reactflow Shopify heatmap App records your visitors' activity and plays them to you like a movie. So you can know exactly where and what to change and enhance UI/UX.


Shopcam by Cohub, Inc.

Shopcam is a useful Shopify App that lets you record, then replay and if you wish so, share how your customers browse your awesome store. This helps you know what’s working and what’s not on your Shopify Store. Identify what customers are engaging with, what they're ignoring or even avoiding, what's useful or useless and where they get stuck. This helps you take smart measures, repair what's not working and enhancing the overall usability of your Shopify Store.

This Shopify Record App allows you to filter recorded browsing sessions based on product/collection pages viewed, browser, operating system, geographic location and more, so that you find, quite fast, what you're looking for. Afterwards, share any of your recordings with your team or whoever you want using a secure link and password. Show your concerns to your theme designers to help improve conversions! He'll definitely appreciate it!


Hindsight by Eastside Co

  3.4 (31 reviews)

Hindsight Shopify "heatmap" App allows you to Learn where people spend time on your site and how you can improve their experience in your lovely store. Video recordings of user visits help you see problem areas and improve your site accordingly and by improving your customer experience you can make it easier for them to buy.

With this Shopify App you are able to explore a set of heat maps of every page in your store to gain a range of useful insights into your users’ journeys and understand how to improve them. You will also be able to toggle between mapping clicks, mouse movements, scrolls, or an aggregate of the three. Understand both what your users get to see and the elements to which they are most drawn.